| Feature | Workiz | Jobber |
|---|---|---|
| Company Overview | Workiz is a leading field service management software designed to support businesses in efficiently managing and streamlining their field service operations. | Jobber is a comprehensive field service management platform known for being one of the best in the home service software market, providing additional resources to help grow businesses. |
| Website | Workiz.com | Jobber.com |
| Description | Workiz offers an integrated solution that includes scheduling, invoicing, customer relationship management, and communication tools. | Jobber provides tools for job management, scheduling, invoicing, and customer communications, tailored for different business sizes. |
| Key Features |
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| Industries Served | HVAC, plumbing, electrical services, garage door repair, locksmith services, junk removal, appliance repair, and more. | Home service industries including HVAC, plumbing, electrical contractors, landscaping, cleaning services, and more. |
| Benefits |
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| Pricing and Plans | Flexible pricing plans suitable for businesses of all sizes with a free trial available. Plans include Startup, Growth, and Scale with various features. | Three main plans:
Free 14-day trial available. Known for being expensive but offers extensive features. |
| Integration with YacDaddy | YacDaddy integrates with Workiz by taking in new jobs and pre-filling project information in the YacDaddy app. New leads notify you in the YacDaddy app and pre-fill contact information in Workiz. Tracks calls and reports job revenue sources. | YacDaddy integrates with Jobber by taking in your Jobber data such as new jobs and pre-filling project data in the YacDaddy app. New lead form submissions notify you in the YacDaddy app and pre-fill a Jobber request. Tracks calls and reports revenue sources. |
| Our Take | Workiz has a very accessible API and is easy to work with. Noted for prominence in the junk removal industry. YacDaddy integrates seamlessly with Workiz, enhancing workflow and tracking calls and revenue sources. | Jobber, though known for being expensive, is considered one of the best in the home service software market with additional resources to help grow businesses. YacDaddy integrates with Jobber to streamline processes and track revenue sources. |
Workiz vs Jobber: Which Field Service CRM Is Right for You?
Introduction to Workiz and Jobber
If you run a home service business like HVAC, plumbing, junk removal, or garage door repair, you’ve probably heard of Workiz and Jobber. These are two popular customer relationship management (CRM) tools that help organize scheduling, invoicing, jobs, and customers. Choosing the right one can help your business stay organized and bring in more money.
This article looks at how Workiz and Jobber compare so you can decide what’s best for your team. We’ll review features, pricing, what industries they help most, and more.
What is Workiz?
Workiz is a CRM used by more than 120,000 people. It helps field service businesses stay organized by giving them tools to handle jobs, talk to customers, send invoices, and more—all from one place.
Technicians and office teams can use Workiz on desktop or mobile. It saves time by automating many tasks and giving teams updates in real-time.
What is Jobber?
Jobber is also a well-known CRM for service businesses. It offers strong tools for scheduling, invoicing, and tracking the money coming in. Jobber guarantees high-quality tools, especially for companies that are growing quickly and want advanced reporting and marketing options.
Jobber is considered one of the stronger CRM systems in the market, especially for businesses that want structured features with polish and support.
Scheduling and Dispatching
Workiz: Workiz helps you schedule jobs automatically. You can assign workers to jobs and even handle jobs that take multiple days. It makes adjusting schedules easy if plans change.
Jobber: Jobber also lets you drag and drop jobs on the calendar. It works well for real-time dispatching and lets you track where your team is in the field. With Jobber, techs get updates fast in the mobile app.
Winner: Both have good scheduling, but Workiz gives extra help for multi-day jobs, which may be better for larger or more complex projects.
Invoicing and Payments
Workiz: Workiz makes it fast to create and send invoices. You can collect online payments, use card readers, or send payment reminders right from the app. Workiz also has a built-in feature called “Workiz Pay.”
Jobber: Jobber offers fast and easy mobile payments, plus instant credit card payouts. It also handles invoice tracking and sends reminder emails. Rates for card payments start as low as 2.59%.
Winner: It’s a tie. Both make getting paid easier. Some will prefer Jobber’s faster payouts, while others may like Workiz’s built-in tools for payment and billing.
Estimates and Service Plans
Workiz: You can quickly send customers estimates and turn those estimates into jobs or invoices. Workiz also helps with repeating jobs using service plans.
Jobber: Jobber also helps create fast estimates and handle recurring jobs. In higher plans, Jobber includes recurring service scheduling and add-on options like a $40/month service plan tool.
Winner: Workiz includes recurring service plans in the platform directly, which gives more value without needing to pay extra.
Communication Tools
Workiz: It includes a built-in phone system, call tracking, call masking, and auto messages. You can also track the source of leads (for example: Google or Facebook).
Jobber: Jobber has chat options within the app and a live chat for website visitors. If you need advanced call handling like voicemail or call tracking, it’s available—but often at extra cost.
Winner: Workiz comes out on top for built-in phone and communication features.
Reporting and Analytics
Workiz: Workiz offers strong reporting tools that show your job performance, sales, and how your team is doing. There is also a helpful dashboard to see everything at a glance.
Jobber: Jobber has very powerful reporting, especially in the higher-tier plans. Jobber MAX includes advanced reporting and lets you save custom reports.
Winner: If your business needs advanced reporting, Jobber may offer more in this area. For regular day-to-day insights, both platforms do well.
Client Portal and Online Booking
Workiz: Clients can book you online and use a personal portal to check their servic
