| Feature | Thryv | The Customer Factor |
|---|---|---|
| Company Overview | Thryv is a comprehensive business management software designed to support small businesses in enhancing their marketing, customer relationship management (CRM), and operational efficiency. | The Customer Factor is a cost-effective CRM solution aiming to eliminate barriers related to pricing while offering a comprehensive suite of tools for service business owners. |
| Pricing | Plans start at $228 per month with promotional discount offerings. | Flat rate of $44.95 per month with no hidden fees, contracts, or setup costs. |
| Key Features |
|
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| Target Industries |
– Home Services (Roofers, HVAC, Plumbers, Landscapers) – Health & Wellness (Medical Practices, Dental Practices, Fitness Studios) – Pet Services, Auto Services, Legal, Insurance Services | Service business owners in need of a cost-effective CRM solution. |
| Support and Resources | Unlimited onboarding support and dedicated representatives. Resources include FAQs, free tools, blogs, webinars, and small business guides. | Risk-free 30-day trial with the ability to cancel anytime. No setup fees or hidden costs. Grandfathered pricing to lock in your rate. |
| Integration with YacDaddy | YacDaddy can post content from the YacDaddy app on the Thryv website automatically. Thryv uses Duda for website builds, which has a compatible API. |
YacDaddy integrates with The Customer Factor in several ways:
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| Customer Feedback | Trusted by over 100,000 small businesses with positive testimonials regarding support and software effectiveness. | Customers love the product despite the less modern interface; it’s effective and gets the job done. |
| User Interface | Modern interface with a unified platform for various business management needs. | Interface is less visually appealing but functional. |
| Trial Offer | Offers a free trial to evaluate the platform without initial commitments. | Provides a risk-free 30-day trial; you can cancel anytime. |
| Conclusion | Thryv positions itself as an industry-leading platform for small businesses, focusing on enhancing productivity, simplifying management tasks, and amplifying marketing efforts through a unified software suite. | The Customer Factor offers a cost-effective solution with unlimited features, ideal for service business owners looking for value. While it may require more setup (e.g., connecting Twilio), it offers significant functionality at a lower price point. |
Thryv vs The Customer Factor: Which CRM Is Better For Small Businesses?
What Is Thryv?
Thryv is a CRM software built for small businesses. It’s there to make tasks like keeping up with customers, setting appointments, and getting paid a whole lot easier. It comes with tools to help with marketing, customer support, and even making websites.
Thryv is made for businesses in home services, healthcare, pet care, car repairs, legal offices, and more. Over 100,000 small businesses use Thryv, and many say it helps save time and keeps everything organized in one place.
What Does Thryv Do?
Thryv isn’t just one tool. It does a lot of things all in one place:
- Customer CRM: Keeps track of who your customers are and what you’ve done for them.
- Scheduling: Lets folks book jobs with you online, and sends reminders.
- Invoicing and Payments: Make and send bills and take secure payments with ThryvPay.
- Reviews: Sends out messages to happy customers asking for reviews.
- Listings: Updates your info across websites like Google.
- Website Builder: Helps you make a website yourself.
- Email Marketing: Send emails about sales or updates to your contacts.
- Social Media: Write and schedule posts for Instagram, Facebook, and more.
- Reports: Shows info on sales and how customers are finding you.
- Calls and Chat: Have phone, video, and text chats with customers and your team.
- Team Messaging: Chat with your own crew inside the app.
- eSignatures: Let customers sign paperwork online.
- AI Tools: Get help from smart tools to save time.
- Marketplace: Add more apps and functions to your Thryv account.
What Makes Thryv Helpful?
Thryv helps you keep track of everything a small business needs: jobs, clients, calls, and payments. If you work in roofing, HVAC, plumbing, landscaping, or any services like that, Thryv gives you one app to handle it all.
Their website builder uses Duda, which works well with YacDaddy. That means YacDaddy can post content straight from your phone onto your Thryv website. It makes showing off project photos and getting leads easy.
How Much Does Thryv Cost?
Thryv’s pricing starts around $228 per month. There’s a free trial so you can check it out first. Some businesses get deals or extra services with bigger plans. But you do need to talk with Thryv to find out exact prices for your business.
They say users save about 20 hours per week thanks to the tools included.
What Are The Pros and Cons of Thryv?
Pros:
- All-in-one tool for marketing, customer service, and business tasks
- Lets you handle leads, payments, and jobs from one app
- Phone, chat, and video tools included
- Great onboarding and one-on-one help included
- Connects with YacDaddy for photo uploads and content creation
Cons:
- Costs more than other CRMs
- No open API to pre-fill YacDaddy job data
- You’re tied into their system, including Duda for websites
What Is The Customer Factor?
The Customer Factor is another CRM for small service businesses, but it’s a lot simpler when it comes to pricing and setup. It still does the big jobs — like storing customer info, setting appointments, and tracking jobs — but at a lower price.
This CRM is used a lot by companies like window cleaners, pressure washing businesses, and lawn care.
What Does The Customer Factor Do?
- Customer CRM: Keeps a list of every person who’s hired you
- Job Scheduling: Lets you plan jobs on a daily or weekly calendar
- Email: Sends automatic reminders and thank-you emails
- Photos and Documents: You can u
