| Feature | Thryv | Markate |
|---|---|---|
| Company Overview | Comprehensive business management software designed to enhance marketing, CRM, and operational efficiency for small businesses. | Business management platform focusing on efficiency improvement, customer tracking, and marketing automation for small to mid-sized businesses. |
| Pricing |
– Plans start at $228/month. – Promotional discounts available. – Unlimited onboarding support and dedicated representatives. |
Owner Operator Plan: – $49.95/month or $431.40 annually (save 10%). Team Plan: |
| Main Features |
|
|
| Target Industries |
– Home Services (Roofers, HVAC, Plumbers, Landscapers) – Health & Wellness (Medical Practices, Dental Practices, Fitness Studios) – Pet Services, Auto Services, Legal, Insurance Services | – Small to Mid-Sized Businesses in various industries seeking affordable CRM solutions with financing features. |
| Integration with YacDaddy |
– YacDaddy can post content from the YacDaddy app to Thryv websites automatically. – Thryv uses Duda for website builds, which has a compatible API. – Does not have an API to prefill data in the YacDaddy app. |
– YacDaddy integrates seamlessly with Markate. – Prefills project information in the YacDaddy app from new jobs created in Markate. – New leads from websites or Facebook notify via YacDaddy app and prefill contact information in Markate. – Tracks calls and reports revenue sources for Markate jobs. |
| Unique Selling Points |
– All-in-one platform focusing on enhancing productivity and marketing efforts. – AI tools for small businesses. – Trusted by over 100,000 small businesses. – Claims to save users up to 20 hours per week. |
– Affordable pricing with extensive features. – Financing feature allowing immediate payment for big-ticket items. – Known for cost-effectiveness. – Integrates with various marketing and business tools. |
| Trial Offer | – Free trial available to evaluate Thryv’s offerings without initial commitments. |
– 14-day free trial with no credit card required. – Option to schedule a live demo. |
| Customer Support and Resources |
– Unlimited onboarding support. – Dedicated representatives. – Access to FAQs, free tools, blogs, webinars, and small business guides. |
– U.S.-based support via chat, phone, and email. – Data migration services. – Product demos and training availability. – Community engagement and referral programs. |
| Payment Processing |
– ThryvPay for secure payment processing. – Estimates & Invoices feature to facilitate transactions. |
– Invoice & Payments feature included in core package. – Progressive and recurring invoices. – Online payment processing with instant payouts and ACH payments. – Competitive payment processing rates. – Customer financing options. |
| Marketing Solutions |
– Social Media Management. – Automated Reviews. – Enhanced Local Listings. – Reputation Management. |
– SMS and Email Blasts (Add-on). – Postcard on Demand. – Ringless Voicemail Blast. – Deals and Promotions Management. – Automated Review Solicitation. – Integration with NiceJob.com and Responsibid. |
| Website Development |
– Website Builder included. – Uses Duda platform for website builds. | – Not specified; focuses more on CRM and business management features. |
| Reporting and Analytics |
– Reporting Center for tracking metrics and business performance. – AI-driven insights and recommendations. |
– Business Performance dashboard with visual metrics and reporting. – Profit-loss analysis. – Customer demographics and sales leaderboard. – Lead conversion tracking. |
| Communication Tools |
– Centralized Inbox for managing communications. – TeamChat, Phone & Video Calls, WebChat. |
– Team Chat functionality. – Business Phone Services (Add-on) with call forwarding. – Centralized communication for team collaboration. |
| Client Feedback |
– Strong emphasis on customer satisfaction with positive testimonials. – Claimed to be trusted by over 100,000 small businesses. |
– Noted for being a great option for small to mid-sized businesses. – Known for affordability and getting the job done despite a less polished interface. |
Thryv vs Markate: Which CRM Is Better for Small Business?
What Is a CRM?
A CRM, or Customer Relationship Management tool, helps you run your business better. It keeps track of your customers, jobs, payments, and even marketing tasks. Think of it like a smart notebook that does way more than hold phone numbers. Two popular CRMs for home service businesses are Thryv and Markate. Let’s take a closer look at both to help you pick the best one.
Overview of Thryv
Thryv is made for small businesses that want to keep all their work in one place. It’s popular with roofers, HVAC techs, landscapers, doctors, vets, dental offices, and more. Thryv helps with payments, scheduling, customer messaging, and even social media.
Overview of Markate
Markate is designed for small to mid-sized businesses. It’s a low-cost tool that does a lot of jobs — tracking sales, jobs, online reviews, and even team hours. A big plus is how it helps you get paid right away on big projects.
Price Comparison
Thryv Pricing
Thryv is more expensive. Prices start around $228/month. There are different plans depending on what tools you need. For example:
– Basic: Covers the CRM and calendar tools.
– Standard: Adds in marketing tools and better reports.
– Premium: Gives access to all features and more personalized help.
Thryv offers free setup help and sometimes has trial plans so you can try it before spending money.
