| Feature | Thryv | HighLevel |
|---|---|---|
| Customer Relationship Management (CRM) | Yes, centralized CRM system for managing customer interactions and relationships. | Yes, comprehensive CRM capabilities with strong integration features. |
| Appointment Scheduling | Online booking system with automated reminders to streamline booking processes. | Lacks geo-based scheduling features specific to home services. |
| Invoicing and Payment Processing | Invoice creation and management with ThryvPay integration for secure payment processing. | Best used with other CRMs like Markate, Jobber, or HouseCall Pro for estimates, invoices, and payments. |
| Reputation Management | Monitoring and responding to customer reviews with automated review requests. | Excellent for SMS, review collection, and overall marketing efforts. |
| Website Builder | Uses Duda for professional website creation; integrates with YacDaddy for content posting. | Easy-to-use, beginner-friendly website builder; YacDaddy can post content directly to sites hosted on HighLevel. |
| Social Media Management | Tools for scheduling and posting content; maintaining online brand presence. | Integrated social media features within its marketing suite. |
| Email Marketing | Email campaign creation with contact list management and segmentation. | Robust email marketing capabilities integrated with CRM data. |
| Communication Tools | Centralized inbox, team chat, phone and video calls, and web chat features. | Offers phone system exporting call transcriptions; integrates with YacDaddy for processing FAQs. |
| Automated Reviews | Simplifies collection of customer feedback with automated review sequences. | Strong automated review collection as part of its marketing strengths. |
| AI Tools | AI for small business to leverage artificial intelligence in operations. | Provides AI-driven insights and recommendations; automates routine tasks. |
| Integrations and API | Marketplace for additional integrations; limited API capabilities for pre-filling data in YacDaddy app. | Excellent integration capabilities; YacDaddy integrates on multiple levels including contacts and opportunities. |
| Pricing Structure | Plans start at $228 per month with promotional discounts; requires consultation for specific pricing. | Pricing varies; offers a comprehensive suite of marketing tools at competitive rates. |
| Target Industries | Caters to various sectors including home services, health & wellness, legal, and insurance services. | Versatile platform suitable for a variety of business types; continually improves features. |
| Support and Resources | Provides unlimited onboarding support and dedicated representatives; offers FAQs, blogs, and webinars. | Offers support through resources and integrations; YacDaddy tracks calls and reports revenue sources. |
| Overall Assessment | Industry-leading platform focusing on productivity and marketing through a unified software suite; however, API limitations exist for certain integrations. | Fantastic all-in-one marketing software; best for managing marketing while day-to-day operations may require additional CRMs. |
What is Thryv?
Thryv is a software built for small business owners who want to keep all their customer and business work in one place. It’s like having a digital office that helps with your marketing, appointments, customer messages, payments, and many other tasks. The main thing Thryv tries to do is help people save time and stay organized so they can focus on doing the actual work that earns money.
The software comes with many features. You can send invoices, book appointments, manage your website, and reply to all your customer messages from one tool. If you’re a business owner who finds it hard to keep track of everything, Thryv could be a helpful option. It also includes some tools that help you improve how people find your business online, like local listings and online reviews. These tools are important because if nobody can find you, they won’t be able to hire you.
Who is Thryv Good For?
Thryv was made with small businesses in mind. If you run a plumbing company, a dental office, or even a pet grooming service, you might find Thryv’s features useful. It helps people who work in different industries like home services, wellness, or even legal and insurance services. These kinds of businesses often have to deal with customer scheduling, payments, and marketing all at once — and that’s where Thryv helps out.
One handy thing about Thryv is that it comes with tools that are good for both office-based and on-the-go work. For example, you can schedule appointments from your phone or send an invoice while you’re still at the customer’s house. Thryv helps make business work easier, especially for people who don’t have a big team to do it all.
Main Tools Available in Thryv
One of the top features in Thryv is their CRM, which is short for customer relationship management. This is where all your customers’ contact info, appointments, and notes are kept. It helps you stay organized and remember who you talked to, what they needed, and when you last helped them.
In addition to managing customer details, Thryv gives you tools to create and send out invoices. You can track who has paid and who still owes money. There’s also ThryvPay, their own payment system that lets you accept credit cards and more. It’s useful if you want fast and safe payments from your clients without having to use a separate app.
Marketing Features in Thryv
Thryv includes tools to help you get more leads. You can create and update your local online listings, which helps people find your business on Google and other places. There’s a social media tool that lets you make posts and replies from one spot. That means you don’t have to log into Facebook and Instagram one at a time.
Their reputation management feature helps you keep track of customer reviews. It even helps you ask for new ones automatically after a job is done. Reviews are one of the biggest ways people choose who to hire, especially for home services. Thryv also allows you to build and manage a website, which is good if you don’t already have one or want to take control of your online presence.
Communication Tools in Thryv
With Thryv, you don’t need to check your email, texts, Facebook messages, and web chats separately. They bring all your messages into one inbox. That makes it a lot easier to respond quickly and not lose track of conversations. You can also call or video chat from inside the app, and even let your team talk to each other using TeamChat.
Having everything in one place makes things faster. If a customer messages you on Facebook while you’re replying to an email, you won’t have to switch apps. It all shows up in the Thryv inbox, which saves you time and energy.
How Thryv Helps You Save Time
One of the biggest things people like about Thryv is how much time it saves. Since all the tools work together, you don’t have to jump between five different apps. You can make a booking, send a message, create an invoice, and get paid all from one place.
Thryv says that their users save around 20 hours every week. That’s almost like getting an extra worker without having to hire anyone. You can use that extra time to work more jobs, spend more time with your family, or do whatever you want.
YacDaddy’s Take on Thryv
At YacDaddy, we’ve seen how well Thryv works for companies that want a complete all-in-one tool. What’s especially helpful is that Thryv’s website system is built with Duda. That means we can post your YacDaddy project blogs right to your website automatically if you’re using Thryv. Even though the website system isn’t quite as flexible as WordPress, it’s solid and works well for most people.
But one thing to note is that Thryv doesn’t let our system pre-fill job details directly into the YacDaddy app. So, while we can push content out from Thryv-powered websites, getting info into YacDaddy from Thryv takes a little more effort. Still, they offer sol
