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Jobber vs Markate: Simple CRM Choices for Service Businesses
What is a CRM?
Customer Relationship Management (CRM) software helps you manage your business. It keeps track of your customers, jobs, invoices, and payments. Two companies that offer CRM tools for service businesses are Jobber and Markate. If you run a cleaning company, HVAC service, or lawn care operation, you’ll want to know which one works better for you. Let’s talk about both.
Meet Jobber
Jobber is a cloud-based software made to help small and medium service businesses. It helps you schedule jobs, send invoices, take payments, and talk with customers—all in one place.
Jobber Features
Jobber comes with many useful features:
– **Job Scheduling**: You can quickly plan jobs and assign them to your team.
– **Invoicing**: Easily create, send, and track your bills.
– **CRM Tools**: Save customer contacts and track your conversations.
– **Quotes**: Send service estimates to clients fast.
– **Online Booking**: Customers can book your services right on your website.
– **Mobile App**: Use the app on your phone to run your business anywhere.
Who Is Jobber For?
Jobber is used by service businesses like:
– Cleaning Services
– HVAC
– Lawn Care
– Handyman Services
– Pest Control
It’s great for businesses with 1 to 100+ employees.
Jobber Pricing
Jobber offers three main pricing plans:
1. **Basic Plan** – $79/month ($59/month yearly)
– 1 user
– Drag and drop scheduling
– Text alerts
– In-app chat
– Job tracking
– Review requests
– Mobile payments
2. **Essentials Plan** – $189/month ($149/month yearly)
– 1-5 users
– Everything in Basic plus:
– QuickBooks integration
– Job reports
– GPS tracking for team
– Email marketing
– Flat rate prices
3. **MAX Plan** – Call for a quote
– 1-100+ users
– Everything in Essentials plus:
– Advanced reporting
– API access
– Dedicated support
Free 14-day trial is offered—with no credit card required.
Jobber Add-ons
Add-ons cost extra and include:
– Sales Proposals: $40/month
– Recurring Service Plans: $40/month
– GPS Vehicle Tracking: $20 per vehicle/month
– Dashcams: $49/month
– Marketing Campaigns: $9 – $89
– Phone & VoIP tools
These tools can help you grow but can raise your total cost.
What Makes Jobber Stand Out?
Jobber looks clean and modern. The mobile app works well. It offers great support and advanced features for larger teams. However, it costs more than other CRM platforms.
How YacDaddy Works with Jobber
YacDaddy connects to Jobber to help you save time and grow faster:
– We pull in new job data into the YacDaddy app so you don’t need to copy details.
– We prefill your Jobber requests when you get a lead from Facebook or your website.
– We track where your Jobber revenue came from—whether it’s from Facebook, Google, or your website.
Meet Markate
Markate is another business app for service companies. It’s made for small business owners who don’t want to spend a lot but still want to stay organized.
Markate Features
Markate is full of useful tools:
– Job scheduling and reassigning
– Work orders and estimates
– Invoicing and payments
– Employee time tracking
– Calendar sync with Google
– Mobile and web apps
– Customer reviews
– Integration with QuickBooks
You can also send text messages, email campaigns, marketing postcards, and voicemails with its marketing tools.
Markate Add-On Features
You can buy add-ons to fit your needs. Some of the most popular:
– Leads Management: $10/month
– Job Tools: $10/month
– Employee Management: $5 per employee/month
– Sales Tools: $10/month
– Online Booking: $10/month
– Review Tools: $10/month
– Automation: $10/month
– Zapier: $10/month
– Voicemail + Phone Service: $10/month
Who Is Markate For?
Markate is best for small businesses with 1 to 10 team members looking to keep costs down, while still using powerful tools. It’s used by:
– Lawn Care Pros
– Pressure Washers
– HVAC Techs
– Window Cleaners
– Painters
Markate Pricing
Pricing is simple compared to Jobber:
1. **Owner Operator** – $49.95/month or $431.40/year
2. **Team Plan** – Base cost $39.95/month + $35.95/month per user
For example, a 3-person team would pay about $111.85 per month.
Markate Good Things
– Lower pricing
– Simple to use
– QuickBooks sync
– Payment processing with instant payouts
– Built-in GPS and employee tracking
– Great sales tools like estimate templates
– Integration with CompanyCam and Responsibid
– Financing option for big jobs
What Could Be Better with Markate?
Markate’s user interface doesn’t look as nice as Jobber. It might feel a little less polished. Some features cost extra, and everything can add up as you grow.
Support and Help
Jobber and Markate both offer support:
– **Jobber**: Phone, email, help docs, and onboarding support for MAX users.
– **Markate**: U.S.-based help, live chat, phone, email, and community forums.
Markate also promises a smooth data move from your old system to theirs in 1–3 days.
How YacDaddy Works with Markate
YacDaddy syncs nicely with Markate too:
– When you add a new job in Markate, we prefill the job content in the YacDaddy app.
– Get notified on the YacDaddy app when your website or Facebook form gets a lead.
– That lead is also added to Markate, so you don’t have to type it in.
– We track calls and tell you where the lead came from.
Which CRM Should You Choose?
Let’s break it down:
| Feature | Jobber | Markate |
|—————————|———————————|———————————|
| Price | Higher | Lower |
| Features Included | Most in plans | Many are paid add-ons |
| Mobile App | Yes | Yes |
| Online Booking | Included | $10/month extra |
| Built-in Support | Yes | Yes |
| Review Tools | Included in Essentials+ | Paid Add-on ($10/month) |
| Employee Tracking | Yes | Yes |
| GPS Vehicle Tracking | Paid Add-on | Included |
| Sales Proposals | Paid Add-on | Paid Add-on |
| QuickBooks Integration | Yes | Yes |
| Text Blasts | Paid Add-on | Paid Add-on |
| YacDaddy Integration | Yes | Yes |
Final Thoughts
If your business is growing fast and you want a lot of tools built-in, **Jobber** might be the way to go—even if it costs more. It’s great if you like slick design, advanced support, and features for teams.
If you’re just starting out or want simple pricing, **Markate** is great. It costs less, the basic tools work well, and you can add what you need. It might not look as shiny as Jobber, but it gets the job done.
Try One Today
Both Jobber and Markate offer free 14-day trials to see if they work for your business. You don’t need a credit card to try. Take the one that fits your team, your budget, and how you like to work.
And if you’re using YacDaddy, we work with both! We help you save time by preloading your job data, leads, and tracking your call revenue. That means less typing and more winning jobs.
Need help deciding or want to see how we fit into your workflow? Download the free YacDaddy app on your phone today.
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