| Feature | HouseCall Pro | ServiceTitan |
|---|---|---|
| Company Overview | A comprehensive service management platform designed for home service businesses, offering tools to streamline operations and enhance customer interactions. | A comprehensive software platform designed for field service businesses, providing features for service scheduling, dispatch, and customer management. |
| Key Offerings / Solution Features |
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| Industries Served |
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| User Accessibility | Accessible via mobile app and web interface; offers a 14-day free trial. | Accessible through desktop and mobile platforms; offers an interactive demo but no specific mention of a free trial. |
| Performance Metrics |
| Provides ROI Calculator and Titan Intelligence for reporting and analytics; no specific performance metrics provided. |
| Support and Resources |
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| Pricing Structure |
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| Our Take | Great for configuring your business software needs as you grow. It can “nickel and dime” you for features as you expand, but HouseCall Pro has all the features you need to build a big business, and you can add features as you see fit. | A massive CRM platform that is very complex. Not beginner-friendly or easy to use for small businesses under 5 employees but great for large companies with employees, inventory, and marketing tracking. |
| Integration with YacDaddy |
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Choosing Between HouseCall Pro and ServiceTitan For Your Home Service Business
If you’re running a home service business, you’ve probably heard the names HouseCall Pro and ServiceTitan. These are two CRM 43 software tools that help contractors and service companies keep track of jobs, customers, payments, and more. Both of them can help your team stay organized while growing your business faster. But they are made for very different types of companies.
HouseCall Pro is often a favorite for small to medium-sized businesses. It’s designed to help you book jobs, send invoices, get paid, and stay on top of customer communication, all in one place. On the other hand, ServiceTitan is more popular with larger companies that need more control over things like big teams, equipment tracking, and project management. Both software tools have strong features. The one that works best for you really depends on how big your company is and what kind of help you’re looking for when it comes to day-to-day work.
What HouseCall Pro Offers Small Businesses
HouseCall Pro is built for companies that want a quick way to schedule jobs and get paid. It works well for plumbers, HVAC techs, electricians, and cleaning companies. If you’re still using paper or spreadsheets to handle job schedules and invoices, HouseCall Pro helps you go digital with easy drag-and-drop scheduling and mobile invoicing. You can even send automatic text updates to your customers before and after each visit.
The software comes with different subscription levels, so you can decide what tools you want. Features like payment tracking, time clocks for employees, equipment tracking, online booking, and sales proposals are available. But some of those will cost extra as your business grows. HouseCall Pro lets you start small and build up over time. That means you’re not paying for things you’re not ready to use. It can save you time and also make sure customers think you’re running a pro-level business.
What Makes ServiceTitan a Fit for Bigger Teams
ServiceTitan is much more advanced when it comes to managing large crews and big business operations. If you’ve got ten or more technicians in the field with multiple trucks, inventory, and lots of customers calling in each day, ServiceTitan has tools built to match that size. Jobs can be scheduled with GPS tracking, call booking is handled with built-in call tools, and you can watch your business numbers live with strong reports.
Because ServiceTitan is larger and covers more ground, it’s more complicated to learn. It has a learning curve, especially if you’ve never used a CRM like this before. But once it’s all set up, business owners can check how much
