| Feature | HouseCall Pro | ServiceMonster |
|---|---|---|
| Company Overview | A comprehensive service management platform designed for home service businesses, offering tools to streamline operations, enhance customer interactions, and boost revenue. | A CRM designed for service businesses, providing features to enhance customer relationship management, scheduling, and operational efficiency. |
| Industries Served |
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| Key Features |
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| Pricing |
Basic: $79/month ($59/month billed annually), 1 user Essentials: $189/month ($149/month billed annually), 1-5 users MAX: Contact for pricing, 1-100+ users Add-ons available at additional cost | Pricing information not provided on the website; contact ServiceMonster for details. |
| User Accessibility | Accessible via mobile app and web interface; offers a 14-day free trial. | Mobile app for on-the-go access; website integration tools; personalized onboarding assistance. |
| Performance Metrics |
| Specific performance metrics not provided. |
| Support and Resources |
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| YacDaddy Integration |
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| Our Take | Offers all features needed to build a big business; can add features as you grow; great for configuring software needs; may incur additional costs as you scale. | Specifically tailored for window cleaning, pressure washing, and carpet cleaning; developer-friendly; integrates well with YacDaddy. |
What Is HouseCall Pro?
HouseCall Pro is a tool that helps people who run home service businesses. If you fix HVAC units, do plumbing, cleaning, electrical work, or even take care of lawns, this software might be a good match for your company. The reason people like HouseCall Pro is because it helps you stay organized and save time — all from your phone or computer.
With HouseCall Pro, you can book more jobs, get paid faster, and keep track of your team. You can also send invoices, create estimates, and follow up with customers. For business owners who are always on the move, having a tool that works on mobile devices is a big help. You don’t need to be at the office to run your business.
Main Features of HouseCall Pro
HouseCall Pro is packed with features that help you manage jobs, get paid, and grow your company. The scheduling and dispatching tool makes it easy to assign jobs to the right team members. You can just drag and drop jobs onto the calendar. Once the job is set, your techs get notified right away.
Another handy feature is the visual price book. This gives your customers a clean view of services and prices using pictures and descriptions. You can also keep track of how much each job costs and how much profit you make. That makes money planning easier. The mobile payment feature lets you take payments on the spot, whether you’re at a customer’s home or out in the field.
Getting New Jobs with HouseCall Pro
Finding new customers is always important. HouseCall Pro helps with this through its online booking feature and customer review tools. People can schedule services from your website or social media pages. It also helps collect customer reviews, which can build your reputation and attract new work.
The platform includes marketing tools that help you follow up with past customers and send updates. These tools are useful when you want to remind people about seasonal services or send special deals. For example, if you do HVAC work, you can contact people before summer or winter to check their systems.
HouseCall Pro’s Pricing Plans
HouseCall Pro has three different pricing levels: Basic, Essentials, and MAX. The Basic plan starts at $79 a month if you pay monthly, or $59 a month if you pay once for the year. It includes scheduling, invoices, online booking, payment tracking, and review tools. It’s great if you are just getting started or if you run a one-person business.
The Essentials plan gives you even more tools like GPS tracking, technician performance monitoring, and QuickBooks integration. It costs a bit more, but allows up to five users. Then there’s the MAX plan, which is best for larger shops with big teams. With MAX, you also get help from a HouseCall Pro specialist and access to advanced reports. Prices for MAX vary based on what you need.
Add-Ons and Extra Features You Can Buy
HouseCall Pro offers a list of extras you can choose if you want more tools. For example, there’s a Sales Proposal tool for $40 a month, or recurring service plans for another $40. If you track vehicles, you can add GPS for $20 per truck. There’s also call tracking, flat rate pricing, and even call answering services you can add on.
One downside is that all these extra features can add up. While it’s nice that you don’t have to buy them all at once, it’s important to know how much you might need down the road. For small businesses just starting out, starting with the basics and growing into the other options might make more sense.
Support and Learning Resources from HouseCall Pro
If you get stuck or want to learn more, HouseCall Pro offers plenty of help. There’s a support team you can call or chat with right inside the app. They even have a learning area online called HouseCall Pro University. It has short lessons, tips, and even eBooks to help you understand how to get more value from the tool.
You’re also part of a large community when you use HouseCall Pro. Over 180,000 people already trust it. Many of them share ideas and best practices in community forums. You can also join live webinars to learn directly from experts.
How HouseCall Pro Helps You See Results
People who use HouseCall Pro usually get more organized and save time. The company says that users save about 8 hours per week. That’s a whole day of work saved — time you could use to book more jobs or take a much-needed break.
In one year, many
